Industry Playbook

The
Restaurants
Playbook

Understanding how private equity typically operates in the restaurants sector.

10companies tracked
7common tactics

Common PE Tactics in Restaurants

01

Portion Reduction

Reduce portion sizes while maintaining or increasing prices

Consumer Impact

Less food for same price, feeling cheated as a customer

VERY COMMON
02

Ingredient Substitution

Switch to cheaper, lower quality ingredients to cut costs

Consumer Impact

Food tastes worse, potential health impacts from lower quality

VERY COMMON
03

Franchise Squeeze

Increase fees and requirements on franchisees to extract more value

Consumer Impact

Franchisees cut corners to survive, service quality drops

COMMON
04

Menu Engineering

Reduce menu variety to focus on high-margin items

Consumer Impact

Favorite items removed, less choice for customers

VERY COMMON
05

Labor Minimization

Reduce kitchen and service staff, increase automation

Consumer Impact

Longer wait times, worse service, order errors

VERY COMMON
06

Real Estate Sale-Leaseback

Sell restaurant properties and lease them back

Consumer Impact

Restaurant becomes financially unstable, closure risk

COMMON
07

Promotional Elimination

Reduce or eliminate popular promotions and deals

Consumer Impact

Higher effective prices, loss of value deals customers enjoyed

COMMON

Warning Signs to Watch

Menu prices increasing without obvious reason

Warning sign #1 that may indicate PE involvement or upcoming changes.

Portion sizes noticeably smaller

Warning sign #2 that may indicate PE involvement or upcoming changes.

Favorite menu items disappearing

Warning sign #3 that may indicate PE involvement or upcoming changes.

Food quality or taste declining

Warning sign #4 that may indicate PE involvement or upcoming changes.

Wait times for food increasing

Warning sign #5 that may indicate PE involvement or upcoming changes.

Staff seem overworked or undertrained

Warning sign #6 that may indicate PE involvement or upcoming changes.

Restaurant cleanliness declining

Warning sign #7 that may indicate PE involvement or upcoming changes.

Popular promotions discontinued

Warning sign #8 that may indicate PE involvement or upcoming changes.

Franchise locations closing

Warning sign #9 that may indicate PE involvement or upcoming changes.

Negative reviews mentioning quality decline

Warning sign #10 that may indicate PE involvement or upcoming changes.

Typical Timeline

0-6 monthsCompleted

0 to 6 months

Minor changes to menu, pricing, and operations begin

6-12 monthsYOU ARE HERE

6 to 12 months

Noticeable portion or quality changes, some menu items removed

12-24 months

12 to 24 months

Regular customers start noticing significant quality decline

24-36 months

24 to 36 months

Store closures accelerate, brand reputation damaged

36+ months

36+ months

Potential bankruptcy or sale to another operator

Consumer Impacts

EMPLOYEES

Smaller portions for same or higher prices

Smaller portions for same or higher prices

CUSTOMERS

Lower quality ingredients affecting taste

Lower quality ingredients affecting taste

QUALITY

Favorite menu items discontinued

Favorite menu items discontinued

HEALTH & SAFETY

Longer wait times during visits

Longer wait times during visits

EMPLOYEES

Worse customer service experience

Worse customer service experience

CUSTOMERS

Restaurant locations closing nearby

Restaurant locations closing nearby

QUALITY

Gift cards potentially worthless in bankruptcy

Gift cards potentially worthless in bankruptcy

HEALTH & SAFETY

Jobs lost in local community

Jobs lost in local community

Historical Examples

PE-Owned Restaurants Companies

10 companies in our database

What to Watch For

1

Compare current menu to historical menus online

2

Note any changes to signature dishes or recipes

3

Watch for franchise closure announcements

4

Monitor food review sites for quality complaints

5

Track news about labor disputes or staffing issues

6

Compare portion sizes to past experiences

7

Use gift cards promptly after PE acquisition announced