Sports bar chain known for wings and beer.
Acquired by Roark Capital2018-02-01
Wings, beer, and sports in an energetic gameday atmosphere.
Portion sizes for popular menu items like wings and boneless wings will be reduced by 10-15% while prices remain the same or increase slightly
Ingredients like chicken, sauces, and dips will be substituted with cheaper, lower-quality alternatives, resulting in noticeable declines in taste and freshness
The variety of wing flavors and dipping sauces will be reduced by 20-30% to focus on higher-margin options
Staffing in kitchens and dining rooms will be cut by 15-20%, leading to slower service and less attentive staff
The number of television screens and volume of sports broadcasts will be reduced in some locations to lower operating costs
Minor menu price increases and limited ingredient substitutions begin
Portion sizes are reduced, some menu items and flavor options are removed
Significant declines in food quality and customer service are widely noticed by regular patrons
Store closures start to accelerate as brand reputation is damaged and customer traffic declines
Other companies that followed a similar path after PE acquisition
Be alert for gradual changes to your favorite menu items at Buffalo Wild Wings, such as smaller portions or differences in taste and freshness
Voice your concerns directly to management if you notice significant declines in food quality or service at your local Buffalo Wild Wings location
Consider exploring alternative sports bar and wing restaurant options in your area that may better maintain the quality and experience you expect
Publicly traded restaurant group
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