Acquired by KKR
Increased downtime and reduced reliability of data center services due to deferred maintenance and equipment upgrades
Degradation of data security and privacy protections as cost-cutting measures are implemented
Reduced customer support and longer response times as staffing is reduced
Potential outages and service disruptions as the company takes on more debt and prioritizes short-term cost savings over long-term stability
Announcements about 'operational optimization' and 'efficiency improvements'
First round of staff reductions and infrastructure maintenance deferrals
Noticeable increase in service disruptions and customer complaints about data center performance and reliability
Bankruptcy rumors start to circulate as debt levels rise and customer churn accelerates
Potential restructuring, acquisition by another data center provider, or outright bankruptcy and liquidation
Other companies that followed a similar path after PE acquisition
Carefully evaluate any changes to service-level agreements, data security protocols, and customer support policies
Consider diversifying your data center infrastructure to reduce reliance on a single provider that may be vulnerable to private equity ownership
Advocate for regulatory oversight and consumer protections in the data center industry to prevent predatory private equity practices
Look for family-owned or employee-owned businesses