Acquired by Blackstone
Deferred cooling system and power infrastructure maintenance leading to higher outage risks and reduced uptime SLAs
Reduction in on-site technical staffing and remote hands support quality, increasing response times for hardware failures
Price increases for colocation, cross-connects, and power usage, with more restrictive contract terms and automatic renewal clauses
Delayed or cancelled planned data center expansions and new facility builds, constraining customer growth capacity
Sale-leaseback of owned data center real estate to generate cash, converting to higher long-term operating expenses
Announcements about 'optimizing our platform' and 'leveraging Blackstone's operational expertise'; initial hiring freeze and travel restriction implementation; early vendor payment term renegotiations
First wave of senior engineering and facilities staff departures; introduction of new 'standardized' service tiers with reduced included support hours; initial 10-20% price increases on renewals
Noticeable degradation in mean-time-to-repair metrics; deferred generator and UPS maintenance becoming visible; customer complaints about delayed infrastructure expansion requests; potential sale-leaseback transactions announced
Industry chatter about reliability incidents; accelerated customer churn among latency-sensitive and mission-critical workloads; potential exploration of strategic alternatives or secondary buyout
Other companies that followed a similar path after PE acquisition
Negotiate multi-year rate locks now before renewal cycles expose you to PE-driven pricing
Audit current SLA performance baselines and document actual vs. contracted uptime before operational changes obscure accountability
Diversify critical workloads across multiple data center providers to reduce single-point-of-failure exposure to this facility
Request detailed capital expenditure plans and maintenance schedules in writing; seek contractual commitments on infrastructure refresh timelines
Evaluate direct cloud connectivity and egress cost structures, as PE ownership often leads to monetization of cross-connect and interconnection services
Look for family-owned or employee-owned businesses