An urgent care provider operating clinics across the southeastern United States.
Acquired by Sentinel Capital Partners2018-05-01
Convenient urgent care services in underserved markets
Urgent Team will reduce nursing staff and replace registered nurses (RNs) with less-skilled licensed practical nurses (LPNs) or nursing assistants to cut labor costs
Urgent Team will aggressively code for higher-reimbursement procedures and diagnoses to boost revenues, leading to 'upcoding' of patient bills
Urgent Team will eliminate unprofitable but essential services like pediatric, psychiatric, or rural care in order to focus on the most profitable procedures
Urgent Team will announce 'optimization' and 'efficiency' initiatives, and may shuffle leadership roles
Urgent Team will begin staffing cuts under the guise of 'efficiency' programs, and will review service offerings to identify potential cuts
Patients of Urgent Team will notice longer wait times, shorter appointment durations, and a decline in the quality of care as a result of the staffing and service cuts
Urgent Team may face major issues such as clinic closures in less-profitable regions, and potential quality scandals due to the decline in care standards
Urgent Team could face bankruptcy or be sold off to another operator, potentially leading to clinic closures and further disruption to patient care
Other companies that followed a similar path after PE acquisition
Monitor for any changes in the quality of care, such as longer wait times, shorter appointment durations, or a perceived decline in the attention and expertise of the medical staff
Be cautious of any changes in billing practices, such as unexpected or unexplained charges, and question any procedures or diagnoses that seem questionable
Stay informed about any service cuts or clinic closures, and be prepared to seek care from alternative providers if necessary
Community-focused healthcare
Integrated managed care consortium