Acquired by Apollo Global
Deferred maintenance on critical infrastructure: UPS systems, cooling equipment, and backup generators serviced less frequently, increasing risk of outages
Reduced redundancy in power and cooling systems, moving from N+1 or 2N configurations to lower reliability tiers to cut capital expenditure
Longer lease-up timelines for new data center capacity as sales and marketing teams are downsized, forcing existing customers into longer-term commitments or price increases
Staff reductions in on-site operations teams, leading to slower incident response times and reduced 24/7 hands-on support for customer equipment
Price increases on cross-connects, remote hands services, and power usage above committed levels, with complex new fees for previously included services
Announcements about 'optimizing our platform' and 'enhancing operational efficiency'; quiet hiring freezes in non-revenue roles; initial vendor renegotiations for maintenance contracts
First wave of layoffs in facilities engineering and customer support; introduction of new fee schedules for remote hands and cross-connects; deferred generator and UPS maintenance schedules implemented
Noticeable increase in service ticket resolution times; at least one facility sale-leaseback or closure announced; customers report unexpected charges and billing disputes; cooling efficiency degradation leading to hot spots
Audit your current contract for change-of-control provisions and early termination rights that may trigger upon acquisition close
Document baseline service levels now: ticket response times, actual vs. SLA uptime, power usage effectiveness (PUE) metrics to detect degradation
Request 3-5 year rate locks in writing before any 'optimization' announcements, as price increases typically follow within 12 months
Verify physical redundancy at your deployed facility: confirm N+1 or 2N configurations are contractually guaranteed and not 'best effort'
Establish relationships with alternative data center providers now; migration timelines in this industry are 6-12 months and capacity constraints are common
Look for family-owned or employee-owned businesses