Operates urgent care centers and occupational medicine clinics.
Acquired by Golden Gate Capital2016-11-08
Convenient urgent care with strong employer health services
Significant reduction in nursing staff, replaced by less-trained and lower-paid medical assistants or LPNs
Aggressive 'upcoding' of patient visits and procedures to maximize insurance reimbursements, leading to higher costs for patients
Closure or scaling back of less-profitable service lines like psychiatric care, occupational health, or rural clinics
Extraction of large management fees by Golden Gate Capital, reducing funds available for facility maintenance and upgrades
Announcement of 'optimization' program, with new management brought in to drive cost-cutting
Nursing staff reductions begin, service line reviews underway
Patients notice longer wait times, less time with providers, and reduced access to certain services
Potential closure of lower-volume clinics, quality-of-care scandals emerge
Possibility of Questcare Partners filing for bankruptcy or being sold off to another operator
Other companies that followed a similar path after PE acquisition
Be aware of potential reductions in the quality of care at Questcare Partners clinics, and advocate for maintaining high standards of nursing staff and essential services
Monitor patient reviews and industry reports for signs of declining quality, and be prepared to seek care elsewhere if necessary
Contact local lawmakers and regulators to raise concerns about the impact of private equity ownership on healthcare accessibility and quality
Community-focused healthcare
Integrated managed care consortium