Specialty healthcare services provider focused on workers' compensation and auto injury care.
Acquired by Sentinel Capital Partners2017-03-07
Specialized case management for complex injury and illness cases
Staffing reductions leading to longer wait times for patient appointments and reduced time spent with each patient
Aggressive billing practices and 'upcoding' resulting in higher costs for patients and their insurance providers
Elimination of unprofitable but essential services like rural care, leading to reduced access to specialized healthcare for some patients
Extraction of high management and consulting fees, diverting resources away from direct patient care
Announcement of 'efficiency' programs, leadership changes, and 'optimization' initiatives
Gradual staffing cuts, particularly among registered nurses, and service line reviews
Noticeable decline in service quality, with longer wait times and shorter patient interactions
Potential closure of unprofitable service lines, quality scandals, and financial distress
Possible bankruptcy, fire sale, or acquisition by another operator, leading to further disruption of patient care
Other companies that followed a similar path after PE acquisition
Monitor for changes in appointment availability, wait times, and time spent with healthcare providers
Be vigilant for any increases in out-of-pocket costs or unexpected billing practices
Stay informed about any service line reductions or closures that may impact access to specialized care
Consider advocating for patient protections and oversight of private equity activities in the healthcare industry
Community-focused healthcare
Integrated managed care consortium