Orthodontic Centers of America
Dental service organization providing orthodontic care through multiple practice locations.
PE-OWNED
Acquired by Ares Management2006-08-15
What Made It Great
Consolidated orthodontic practice management with standardized care protocols
What PE Will Likely Do
Reduction in the number of orthodontists and skilled staff at Orthodontic Centers of America locations, leading to longer wait times and less personalized care for patients
Introduction of lower-cost, less experienced dental assistants and technicians to perform more routine tasks, potentially compromising the quality and consistency of orthodontic treatments
Pressure to increase the number of patients seen per day, leading to shorter appointment times and less individual attention for each patient's needs
Deferral of investments in new orthodontic technologies and equipment, resulting in the use of older, less efficient tools and techniques
Potential closure of some Orthodontic Centers of America locations, especially in less profitable or underserved areas, reducing access to care for some patients
Expected Timeline
“0 to 6 months months”
Announcements of 'optimization' efforts and leadership changes, with reassurances that 'quality of care' will be maintained
“6 to 12 months months”
Gradual staffing cuts under the guise of 'efficiency' programs, with some service reductions or relocations
“12 to 24 months months”
Noticeable decline in service quality, with longer wait times, more crowded waiting rooms, and increasing patient complaints
“24 to 36 months months”
Potential closure of some Orthodontic Centers of America locations, quality scandals, and growing patient dissatisfaction
“36+ months months”
Possible bankruptcy or sale of the company to another operator, further disrupting patient care
Similar Cases
Other companies that followed a similar path after PE acquisition
What You Can Do
Actions
Be aware of any changes in the number of staff, the experience level of the orthodontists, and the availability of appointments at your local Orthodontic Centers of America location
Monitor the quality of care and the overall patient experience, and be prepared to seek alternative orthodontic providers if the service declines
Stay informed about any news or announcements regarding the ownership or management of Orthodontic Centers of America, as these may signal impending changes that could affect your care
Alternatives
Community-focused healthcare
Integrated managed care consortium