NextCare Urgent Care
Urgent care centers providing walk-in medical services.
PE-OWNED
Acquired by Sentinel Capital Partners2016-09-12
What Made It Great
Convenient urgent care with extended hours and multiple locations
What PE Will Likely Do
Reduction in nursing staff and replacement with lower-cost licensed practical nurses (LPNs) or nursing assistants, leading to decreased quality of care and longer wait times for patients
Closure of less profitable urgent care locations, reducing geographic accessibility for patients
Aggressive billing practices, including upcoding of procedures and diagnoses, resulting in higher out-of-pocket costs for patients
Deferral of equipment maintenance and upgrades, leading to outdated or malfunctioning medical equipment and potentially compromised patient safety
Expected Timeline
“0 to 6 months months”
Announcement of 'optimization' and 'efficiency' initiatives, potential changes in leadership team
“6 to 12 months months”
Nursing staff reductions begin, service line reviews and potential closures of less profitable locations
“12 to 24 months months”
Patients notice longer wait times, decreased quality of care, and higher out-of-pocket costs due to billing practices
“24 to 36 months months”
Potential closure of urgent care centers, quality scandals, and financial issues for the company
“36+ months months”
Bankruptcy or fire sale to another operator, further disrupting patient access to convenient urgent care services
Similar Cases
Other companies that followed a similar path after PE acquisition
What You Can Do
Actions
Monitor for any changes in the quality of care, wait times, and out-of-pocket costs at NextCare Urgent Care locations
Be aware of potential closures of urgent care centers and plan for alternative healthcare options in your area
Advocate for transparency and accountability from NextCare Urgent Care and Sentinel Capital Partners regarding the impact of their cost-cutting measures on patient care
Alternatives
Community-focused healthcare
Integrated managed care consortium