Eye Care Leaders
Ophthalmology practice management company supporting eye care specialists with business operations.
PE-OWNED
Acquired by Golden Gate Capital2019-11-01
What Made It Great
Physician-focused ophthalmology platform preserving clinical autonomy while scaling operations
What PE Will Likely Do
Increased patient wait times as staffing is reduced and support staff is replaced with less-qualified personnel
Reduced time spent with patients per appointment as ophthalmologists attempt to see more patients per day
Deferral of equipment upgrades and maintenance, leading to older, less efficient diagnostic and treatment technology
Potential errors or oversights in patient billing and coding as the focus shifts to maximizing reimbursements
Closure of less profitable but essential vision care services like pediatric ophthalmology or low-income clinics
Expected Timeline
“0 to 6 months months”
Announcement of 'efficiency' initiatives, leadership changes, and promises of 'improved operations'
“6 to 12 months months”
Initial staffing reductions, especially in nursing and support roles, leading to longer wait times
“12 to 24 months months”
Noticeable decline in service quality as patients report rushed appointments and older equipment
“24 to 36 months months”
Potential closure of unprofitable but essential service lines, quality scandals, and patient dissatisfaction
“36+ months months”
Potential bankruptcy or sale of the company to another operator, further disrupting patient care
Similar Cases
Other companies that followed a similar path after PE acquisition
What You Can Do
Actions
Monitor for any changes in your ophthalmologist's practice, such as longer wait times or use of less-experienced staff
Be vigilant for any billing issues or unexpected charges, and advocate for transparent and accurate coding practices
Stay informed about any service line cuts or clinic closures, and be prepared to seek care from alternative providers if needed
Consider voicing your concerns to the practice and local regulatory authorities if you notice a significant decline in care quality
Alternatives
Community-focused healthcare
Integrated managed care consortium