Occupational health and urgent care provider.
Acquired by Welsh, Carson, Anderson & Stowe2015-06-01
Keeping workers healthy through occupational medicine and injury prevention.
Concentra will cut staffing levels, replacing registered nurses (RNs) with less-skilled licensed practical nurses (LPNs) or nursing assistants to reduce labor costs
Concentra will sell its clinic real estate and lease it back, extracting equity for investors while potentially increasing rents
Concentra will upcode medical procedures and diagnoses to bill for higher reimbursements from insurance providers
Concentra will eliminate certain unprofitable but essential services like occupational health screenings, injury rehabilitation, or specialized care for high-risk workers
Concentra will announce 'optimization' initiatives and shuffle leadership, giving the appearance of improving efficiency
Staffing cuts will begin, with Concentra citing the need for 'right-sizing' and 'streamlining' operations
Patients will notice a decline in service quality, with longer wait times, rushed appointments, and reduced access to specialty services
Major issues will emerge, such as the closure of certain clinics or departments, and potential quality scandals due to substandard care
Concentra may face financial distress, leading to potential bankruptcy, hospital closures, or a fire sale to another operator
Other companies that followed a similar path after PE acquisition
Monitor for any changes in the quality of care at Concentra clinics, such as longer wait times, reduced access to specialized services, or a perceived decline in the expertise of clinical staff
Be vigilant for any changes in billing practices, such as unexpected charges or the bundling of services that were previously billed separately
Consider alternative healthcare providers, especially for routine occupational health services or urgent care needs, if the quality of care at Concentra declines significantly
Community-focused healthcare
Integrated managed care consortium