Mental health and substance abuse treatment provider offering comprehensive behavioral health services.
Acquired by Bain Capital2019-09-17
Integrated behavioral health services with community-based treatment programs
Staffing reductions, with experienced mental health professionals replaced by less qualified support staff
Reduction in the range of mental health and substance abuse treatment services offered, especially for complex, high-acuity cases
Increased wait times for appointments and reduced time spent with patients during appointments
Deterioration in the quality of care and outcomes for patients, especially those with severe mental health or substance abuse issues
Announcements of 'optimization' and 'efficiency' programs, potential leadership changes
Staffing cuts begin, with reductions in nursing and clinical staff, leading to increased patient loads
Service cuts and reductions in treatment options become noticeable, wait times increase significantly
Major quality issues emerge, including patient safety incidents, treatment failures, and community backlash
Potential bankruptcy, clinic/facility closures, or sale to another operator with questionable commitment to quality care
Other companies that followed a similar path after PE acquisition
Be vigilant for any changes in the availability or quality of mental health and substance abuse services at Behavioral Health Network facilities
Advocate for the preservation of comprehensive, high-quality care in your local community
Consider seeking care from alternative providers that are not owned by private equity firms with a history of prioritizing profits over patient outcomes
Community-focused healthcare
Integrated managed care consortium